YOGA ALLIANCE® - INTERNATIONAL

YOGA CONSUMER COMPLAINTS


YOGA CONSUMER COMPLAINTS

All complaints will be treated in strict confidence

This page was created in response to countless complaints we receive every day from participants in yoga classes, workshops, seminars, retreats and yoga teacher training courses  within Australia and overseas.

We are not a legal advisory bureau and cannot act in the name and/or on behalf of complainants and/or provide legal advice, however, we're keen to hear from anyone with a story of negative experiences they had with yoga professionals or teacher training providers from around the world that performed their work inefficiently or incompetently to such an extent or on such a number of occasions as to have brought discredit to themselves.

The aims of this service are two fold, firstly to help raise awareness of the many problems afflicting the unregulated yoga industry, secondly, to provide information for the general public, aspiring yoga teachers, yoga practitioners and students against some unscrupulous yoga business or individuals’ practice and professional ethics.

Yoga Alliance Australia does investigate routine grievances related to violations by RYTs (Registered Yoga Teachers) or RYSs (Registered Yoga Schools of Yoga Alliance Australia) of Standards and/or Code of Practice.

In compliance with our Privacy Policy, all comments and stories published on this page and the name of individuals, schools, organisations or institutions complained against, will be treated with total confidentiality.

If  you have a complaint against a Yoga Alliance’s Member/s that is not resolved, to lodge your complaint please click here: GRIEVANCE POLICY AND PROCEDURE


Recommendations before signing up for Yoga Teacher Training

If you decide to enrol in a teacher training course anywhere in the world or in popular yoga destinations such as: India, Bali, Thailand, Vietnam, Ibiza or Costa Rica, below is a list of  helpful recommendations and guidelines for aspiring yoga teachers based on experiences and testimonials of hundreds of Yoga teachers from all over the world.

With trainees paying thousands of dollars in tuition, yoga teacher training has become a moneymaking operation. So make sure any program you consider or the training school  is registered with  the Yoga Alliances  (Australia-USA-UK-Canada-Yoga Alliance International  HQ) the International Yoga Federation or a similar accrediting body.

*This list of recommendations is only and exclusively intended to raise awareness of the risks of the most common pitfalls and traps in the field of Yoga Teacher education.

  1. First and foremost check if the training school’s website is genuine and “real”. To verify the registrant/owner’s details visit this website: http://whois.net 

  2. Check if the training school displays the Yoga Alliance Organisations RYS logo (Registered Yoga School) or a similar accrediting boyy.

  3. Check if the curriculum  meet the accrediting body Standards. Is it registered with one or more Yoga Alliance Organisations or a similar recognised accrediting body?  If not, does it cover/reflects   the same and/or similar Standards set forth by the accrediting body?  and do you think it is as good as certification requirements (which guarantee that you spend a specified number of hours studying prescribed topics like teaching techniques, anatomy, asana, philosophy, etc?)

  4. Ask how does the school assess potential candidates?  Do they take anyone or they have certain requirements?  What process do they want you to go through?

  5. Ask how many yoga teachers have graduated from the school.  What do past students say about the whole experience? Ask if the school can put you in contact with former students to ask what was their experience  during the teacher training, teaching faculty and what they think of the course syllabus?

  6. Ask how are students assessed. What competencies are expected for a student to successfully complete the programme? How are these measured? Is there a code of conduct for students and/or teachers?

  7. Whether or not the training school credentials are displayed on the website, it is highly recommended to contact them in writing asking to provide their registration number.

  8. Ask if the training faculty (teacher/director of training) is registered with an Official Yoga Organisation as an ERYT (experienced/senior registered yoga teacher).

  9. Verify the school and training faculty registration number on the Accrediting Organisation website/directory they claim to be registered with.

  10. Check the integrity of the Teacher Training Programme the school offer. Yoga Alliance Australia for example requirse that teachers receive 200-hours minimum training to be eligible for registration. More recently, it has become apparent that schools have found a way to cash-in on their teacher training programs by breaking down trainings into 100-hour or 50-hour programs instead, which means – these schools are making a lot of money by making their teacher trainees take multiple trainings in order to receive their certificate.

  11. 200-350-500 hours Teacher Training Programs done online are NOT recognised by The Yoga Alliance Organisations.

  12. Check that the schedule suits your needs and commitments. Some programs are intensive, lasting only weeks, a month or two, but meeting every day during that period. Other programs last six months or a year, but only meet in the evenings or on weekends.

  13. Ask the training school if they hold Professional Liability and Indemnity Insurance.

  14. Ask the training school if the Training Faculty holds Professional Liability Insurance.

  15. Ask the training school if they deliver a certificate of completion at the end of the course.

  16. If the training school offer residential-courses, ask to see a video of the premises and/or to email you some photos (if not advertised on the website).

  17. Before signing the Course Agreement/Enrolment Form, carefully check the training school’s Terms and Conditions. If something is unclear or is there anything that you do not understand, contact the school for clarification. If you are NOT satisfied  or the school refuse to co-operate, seek legal advice before making any payments.

Consumer Complaints by Country

Bali

Australia


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